Experience Skills Education Contact
Senior Cloud Engineer

Riccardo
Marchi

As a Cloud Engineer, I feel like the purpose of my job is to look for the best performance and reliability standards while keeping costs in mind.

I enjoy managing, developing and improving the infrastructure of applications and services used every day by a large and diverse customer base — with the challenge of keeping it available 24/7.

I strive to automate every procedure, but I will never trade security for simplicity and speed.

Currently at Satispay
Role Senior Cloud Engineer
Location Milan, Italy
Key skills
Kubernetes AWS Terraform Docker Helm Ansible Python GoLang
01 — Experience

Work Experience

Satispay
Full-time · Milan, Lombardy, Italy · Hybrid
Senior Cloud Engineer

Leading a 2-person SRE team, owning planning, retrospectives, and setting reliability standards to drive operational maturity across the cloud organisation.

Designed the organisation's first structured on-call rotation and drove the company-wide adoption of incident.io, defining alarm severities, privilege escalation procedures for active incidents, and establishing a formal incident management process from the ground up.

Architected and implemented cross-region, cross-account PostgreSQL native logical replication, reducing RPO from 1 day to near-zero with no middleware costs — cutting operational expenditure while maintaining full reliability and performance.

Cloud Engineer

Part of a small team responsible for the maintenance and evolution of the company's entire cloud infrastructure hosted on AWS.

Improved reliability and scalability of microservices by evolving the infrastructure to handle traffic in a more distributed way.

Built an alerting system enabling the team to quickly identify and respond to incidents across the platform.

Deployed a VPN infrastructure with fine-grained permission groups so every department can access only its authorised resources.

Provided day-to-day infrastructure support to software developers, handling unexpected issues as they arise.

Mia-Platform
Full-time · Milan, Lombardy, Italy · Hybrid
Cloud Engineer Specialist

Worked as a consultant for a worldwide insurance company, managing its services IT infrastructure.

Owned the maintenance and evolution of two Kubernetes clusters and their CI/CD tooling, while supporting development teams with infrastructure needs.

Drove effort estimation and prioritisation of activities, taking ownership through to production release.

Designed a ticketing system for application developers to minimise interruptions while maintaining a high response time.

Served as on-call engineer two weeks per month, responding to production incidents and unpredictable events.

02 — Skills

Languages & Skills

Italian Native
English C1
Spanish Basic
Programming
Java C/C++ GoLang Python JavaScript Bash SQL
Frameworks
Angular SpringBoot
Cloud
Kubernetes (CKA) Docker AWS
Tools
Git Helm Terraform Ansible
01
Teamwork
I believe the best outcomes come from combining different perspectives at every stage of a project. I have led teams as well as contributed as an individual member, always focused on a collaborative process everyone can be proud of.
02
Problem Solving
I approach every technical challenge as an opportunity to deepen my knowledge. Over time I have developed a systematic method for diagnosing issues that leads to faster, more reliable solutions.
03
Work Ethic
Whether working independently or in a team, I strive for the best possible outcome — following standards and best practices throughout. I only consider a deliverable complete when I am genuinely satisfied with its quality.
04
Communication
I am an attentive listener and adapt my communication to the audience — precise and technical when needed, clear and accessible when explaining complex topics to non-specialists.
03 — Education
MSc in Computer Engineering · 110/110
Oct 2018 – Apr 2021
BSc in Computer Science and Engineering
Sep 2015 – Oct 2018
Scientific High School Diploma
Sep 2010 – Jun 2015